In conversation with The Finance 360, Richard Snowball, the General Manager for Retail at Royal Furniture, discusses the critical importance of adopting an omnichannel approach in today’s retail environment.
He highlights the significance of accessing various customer touchpoints that can enhance the shopping experience.
Throughout the discussion, Richard shares insights on how to effectively convert online customers into brick-and-mortar shoppers, emphasizing strategies that can bridge the gap between digital and physical retail spaces.
Additionally, he delves into the rise of ‘convenience commerce’, explaining how this trend is reshaping consumer behavior and expectations in the retail industry. Join us for this informative session as Richard provides valuable perspectives on the future of retail and the evolving landscape of customer engagement.
Don’t miss out on this exclusive opportunity to learn more about the strategies that can drive success in retail today.
