The Game LLC, the licensed operator of The UAE Lottery appointed by the General Commercial Gaming Regulatory Authority (GCGRA), has partnered with Takalam, an AI-powered mental well-being platform, to assist individuals at risk of developing unhealthy gaming behaviors. The collaboration has led to the launch of a dedicated mini-site at https://getsupport.takalamhere.com/, offering valuable resources such as videos, articles, and unlimited free online counseling and coaching sessions to support users’ mental well-being.
This partnership aims to provide participants with comprehensive tools and personalized support for responsible gaming. Takalam’s confidential, user-friendly platform addresses mental health needs and helps individuals manage behavioral challenges while making informed decisions.
James Boyles, Group Director for Responsible Gaming said, “We are proud to collaborate with Takalam to further our commitment to players’ well-being and responsible gaming. This partnership underscores our dedication to providing players with access to mental health resources and fostering a safe, supportive lottery environment for all.”
These strategies are designed to identify at-risk individuals early and offer timely interventions before gaming behavior becomes problematic. Measures include age restrictions, self-exclusion programs, awareness campaigns, and geo-fencing. These initiatives aim to provide participants with the necessary knowledge and resources to make informed decisions and maintain healthy gaming habits.
“At Takalam, we were happy to respond to The UAE Lottery’s call to support their mission in promoting well-being within the Lottery industry. This initiative underscores the importance of recognizing when gaming begins to negatively impact mental well-being and offers support to help individuals regain balance. Takalam is committed to providing tools that proactively address mental health issues within various communities to create a healthier environment where mental health support is destigmatized and accessible,” said Khawla Hammad, Founder and CEO of Takalam.
If participants have concerns or questions about their own gaming patterns, Takalam offers a safe space for everyone, without the fear of compromising one’s privacy or confidentiality.
